Mobile adaptor cover all models available by TUNEEC

We work directly with OnePlus through a special partner deal, where we commit to selling a high volume of units each month (targeting around 5 lakh pieces). Because of this bulk commitment, we are able to offer these genuine OnePlus Nord Buds 2r at a discounted price, giving our customers premium quality earbuds with very low latency, excellent sound, and long battery life at a price that’s hard to beat.

• Warranty Period: 1 Year Limited Warranty
  
• Coverage Type: Manufacturer Warranty
  
• Covered Under Warranty:
  Manufacturing defects
  Hardware malfunctions under normal usage
• Not Covered Under Warranty:
  Physical or accidental damage
  Water/liquid damage beyond rated protection
  Damage due to misuse or improper handling
  Unauthorized repairs or modifications
• Warranty Claim Process:
  Valid purchase invoice is required
  Service available at authorized OnePlus service centers
  
  
  

We would make every effort to deliver your order within 1-4 business days.
Please note that OnePlus India is not liable for any shipping delays, or loss of any kind resulting from unforeseen and uncontrollable circumstances, such as: recipient was unavailable or un-contactable; incorrectly addressed orders; weather conditions and so on.
We will try our best to notify customers of the delay and estimated delivery date in such situations.

We offer a 14-Day Easy Return & Refund Policy from the date of delivery.

1. Eligibility for Return:

• If the product has any manufacturing defect or damage at the time of delivery, you are eligible for a return within 14 days.
• The product must be unused and returned with all original packaging, accessories, and invoice.
  

2. Unboxing Video Requirement:

• Customers must record a clear video while opening the parcel (unboxing video).
• The video must clearly show the package condition and the product inside.
• This video is mandatory to process any claim related to missing items or defects.
  

3. Replacement Policy:

• If a defect is confirmed after inspection, a new replacement product will be provided at no extra cost.
  

4. Refund Policy:

• If you prefer a refund instead of a replacement, a 100% refund will be issued.
• The refund will be processed to the original payment method within 5–7 business days after approval.
  

Note: Claims without a proper unboxing video may not be accepted.

“Yes, Tunefolks is an authorized reseller. We guarantee that all our products are 100% original and covered under the official Oneplus warranty, as per the company’s terms and conditions.”